Cancel a transaction

Want to cancel a product order, an appointment or a course of treatments? You can do it here. Fill in the form and you will receive a confirmation by email.

Cancellation form

Your details are used only to process and document your cancellation request, as required by law. See our privacy policy.

Other ways to cancel

  • WhatsApp or phone: +972-53-725-3348
  • A single appointment can be cancelled or changed free of charge up to 24 hours in advance.

Cancellation rights, fees and refund times are detailed in the Purchase & cancellation terms, in accordance with the Israeli Consumer Protection Law.